Your General Dentist may have referred you to CARY ENDO to visit Dr. Steven Campbell to assure you receive the highest quality care. While all Endodontists are Dentists, less than three (3) percent of Dentists are Endodontists. Just like a doctor in any other field, Dr. Campbell is a specialist because he has completed an additional two or more years of training beyond dental school. This additional training focused on diagnosing tooth pain and performing root canal treatment and other procedures relating to the interior of the tooth. In many cases, a diseased tooth can be saved with endodontic treatment. For this reason, Dr. Campbell and many other Endodontists in his field proudly refer to themselves as Specialists in Saving Teeth.
What are the signs of needing endodontic treatment?
Signs to look for include pain, prolonged sensitivity to heat or cold, tenderness to touch and chewing, discoloration of the tooth, and swelling, drainage and tenderness in the lymph nodes as well as nearby bone and gum tissues. Sometimes, however, there are no symptoms. Endodontic treatment is necessary when the pulp, the soft tissue inside the root canal, becomes inflamed or infected. The inflammation or infection can have a variety of causes: deep decay, repeated dental procedures on the tooth, or a crack or chip in the tooth. In addition, an injury to a tooth may cause pulp damage even if the tooth has no visible chips or cracks. If pulp inflammation or infection is left untreated, it can cause pain or lead to an abscess.
Once you walk through our front door you will be greeted by a member of our Cary Endo team. They will gather any referral paperwork you have and will ask you to complete our patient registration packet, which includes your medical history and consent forms. (In order to speed up this process we have included a button link to these forms below. If you would like to take advantage of this time saving benefit, please complete and bring them to your scheduled visit).
Once all forms are complete, an assistant will take you to one of our four operatories, where you are surrounded by floor to ceiling windows that frame the beautiful trees and greenery surrounding our office. The assistant will review your medical history with you and document any other pertinent information related to your visit. Dr. Campbell will also review your paperwork and evaluate your symptoms prior to testing the tooth in question along with adjacent teeth.
After the tests are complete, a diagnosis will be given and Dr. Campbell will discuss your treatment options. Dr. Campbell will make you aware of the benefits, options and risks involved in order for you to understand how endodontic treatment can relieve your pain and save your tooth. Possible post-treatment decisions such as a crown on the treated tooth also will be addressed. It is sometimes necessary to have additional x-rays taken in order to provide a three dimensional view of the tooth/s in question. Your endodontic consultation will be completed prior to the initiation of any treatment. Be sure to contact us if you have any questions or concerns regarding your treatment.
***No Pain Medication or anti-inflammatory drugs should be taken 8 to 12 hours prior to your consultation appointment.*** Unfortunately, diagnosis can be difficult and pain medications, either prescription or over the counter can alter your testing results. Which may delay diagnosing the problem. Please feel free to take maintainance medications, just do not take any prescribed or over the counter medicines you use for pain management.
Please bring a list of all prescription, non-prescription, natural or herbal medications along with the dosage and frequency for each medicine you take with you to your appointment. It is very important that we know what medications you are taking. We will also need your Primary Care Physician’s name and telephone number. In some cases we will need to contact your Physician prior to dental treatment.
IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.
Please call our office at (919) 233-8830 to confirm any appointments made by a third party. (We strive to be flexible on appointment scheduling however, due to the severity of the treatment/s needed, we kindly ask for flexibility on our patients part so we can offer you the best quality of care that you deserve).
If a temporary filling was placed at the final visit with Dr. Campbell, it is vitally important that you return to your General Dentist within 2-4 weeks so the temporary filling can be replaced with a more permanant filling and/or crown. This will ensure your tooth has the best chance of being restored to full function.
To help with any anxieties regarding your upcoming visit, anti-anxiety medications can be prescribed. They can be taken one hour before bedtime to help you get a good nights sleep prior to your treatment appointment. An additional dose may be taken by mouth one hour prior to your scheduled visit. This will give you the best chance at having the medication working and decreasing your anxiety before you even enter our office. Please mention any concerns regarding potential anxiety issues with a member of our staff during your consulation and/or prior to scheduling your root canal treatment.
***In most cases, when taking prescription anti-anxiety medications, it is necessary that you have someone drive you to and from your appointment.***
CARY ENDO offers the convenience of electronic filing of insurance claims for our patients (if they would like us to do so for them), so that our patients can maximize insurance reimbursement for covered procedures, which in turn speeds up the process of reimbursement. Some of our patients in the past have been reimbursed within 3-5 business days*. We also offer all of our patients no-interest payment plans to assure our patients feel financially comfortable moving forward with their treatment plan. Please contact a member of our billing team at (919) 233-8830 for more information on the payment options we are happy to provide to our patients. (*We do not guarantee reimbursement from your insurance provider, reimbursement is solely based on what is currently available to the patient as per their individual insurance plan benefits/deductibles).
In addition to helping file your insurance, CARY ENDO also participates with CareCredit® Healthcare card and offers flexible payment options, giving you many options to still receive the best Endodontic treatment you deserve.
Please bring your carrier's information such as: the name and address of your insurance provider, ID and/or group number. This information will be stored in your CARY ENDO patient record so we can assist you in sending the paperwork necessary for you to file your claim. *Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance.